Retail Sales Assistant

5 days ago


Gandhibagh Nagpur Maharashtra, India Shubharatna Diamond Jewellers Full time

**Key Responsibilities:1. Sales and Customer Engagement**:

- Engage customers effectively to understand their preferences and recommend suitable diamond and gold jewelry pieces.
- Achieve monthly and quarterly sales targets by leveraging product knowledge and sales techniques.
- Provide detailed information on jewelry features, quality, and certifications (e.g., diamond grading, hallmarking).
- Offer personalized shopping experiences, including custom jewelry consultations.

**2. Inventory and Product Management**:

- Maintain knowledge of the latest trends and new arrivals in diamond and gold jewelry collections.
- Ensure jewelry displays are clean, attractive, and replenished as per brand guidelines.
- Manage stock levels and coordinate with inventory teams to meet customer demands.

**3. Relationship Building and Networking**:

- Build and maintain strong relationships with customers to drive repeat business and referrals.
- Identify potential wholesale or bulk buyers and nurture those relationships.
- Participate in events, trade shows, and exhibitions to represent the brand and expand the customer base.

**4. Marketing and Upselling**:

- Collaborate with the marketing team to execute in-store promotions, special events, and loyalty programs.
- Upsell higher-value items and cross-sell complementary pieces (e.g., diamond rings with matching bracelets).

**5. Documentation and Compliance**:

- Accurately handle billing, invoices, and necessary documentation for each sale.
- Ensure all sales adhere to compliance requirements, including certifications and authenticity checks.

**6. Reporting and Feedback**:

- Provide regular sales reports, customer feedback, and market insights to the management team.
- Share ideas for improving customer experiences and boosting sales performance.

**Qualifications: Education**:

- Bachelor’s degree in Business, Marketing, or a related field. (Relevant experience may substitute for formal education.)

**Experience**:

- 2+ years of experience in jewelry sales, preferably in diamond or gold jewelry.
- Familiarity with GIA, IGI, or other certification standards is an advantage.

**Skills**:

- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Knowledge of jewelry trends, diamond grading, and precious metals.
- Proficiency in CRM software and basic computer skills.
- Fluency in [insert language(s) relevant to the market].

**Key Competencies**:

- Customer-centric approach with a focus on building long-term relationships.
- Ability to work in a fast-paced, target-driven environment.
- Team player with a positive attitude and a passion for luxury jewelry.
- Detail-oriented and highly organized.

**Benefits**:

- Competitive salary with performance-based incentives.
- Professional development and training opportunities in diamond and gold jewelry.
- Discounts on jewelry purchases.
- Opportunity to grow within a reputed brand in the luxury jewelry industry.

Pay: From ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Retail sales: 4 years (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person


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