See more Collapse

Travel Experience Counselor Ii

2 months ago

Gurugram Haryana, India CWT Full time

Travel Experience Counselor II
- (24000087)

**Purpose of the Role -**
- Provides consultative customer support services to clients via multiple channels.

**Main Responsibilities -**
- Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.
- Sells products that are of commercial value to CWT and contribute to CWT’s profitability; sells “add on” attachments (hotel, other); upsells targeted areas of travel.
- Acts as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience in each situation.
- Resolves moderately complex problems with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
- Escalates more complex problems to more experienced staff.
- Assignments include both routine and non-routine work.
- Qualifications

**Experience & Education **-**
- Bachelor's degree in a related field or equivalent experience.
- Strong verbal and written communication skills.
- Good travel industry knowledge.
- Skilled in GDS and other booking tools used by CWT.
- Strong knowledge of travel destinations, itineraries, and travel trends.
- 2+ years of experience working in a customer service environment including 2+ years as a travel counselor.
- Problem-solving skills and adaptability in a fast-paced environment.

Primary Location

:
Gurgaon

Work Arrangement

:
Office - CWT

Employment type

:
Standard

Job Family

:
Travel Counselors

Scope

:
Regional

Travel

:
No

Shift

:
Rotating

Organization

:
TX_Global Operations (Exec)

Job Posting

:
Apr 24, 2024

We have other current jobs related to this field that you can find below

  • Travel Experience Counselor Ii

    3 weeks ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (24000052) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...

  • Travel Experience Counselor Ii

    3 weeks ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400002Y) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...

  • Travel Experience Counselor Ii

    6 days ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400004G) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...

  • Travel Experience Counselor Ii

    3 weeks ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400003K) As a **Travel Counselor**, you will provide travel services to a dedicated client and be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized...

  • Travel Experience Counselor Ii

    7 days ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor II - (2400004V) **Purpose of the Role -** As a Travel Counselor, you will be responsible for providing exceptional travel advisory and booking services to our clients. You will utilize your extensive knowledge of travel destinations, industry trends, and various booking tools to offer personalized travel solutions that meet our...

  • Travel Experience Counselor Iii

    3 weeks ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor III - (24000051) **Purpose of the Role**: - Provides consultative customer support services to clients via multiple channels. **Main Responsibilities**: - Provides consultative customer support services to clients via multiple channels. - Creates and completes travel arrangements (car, hotel, air, rail, travel insurance,...

  • Travel Experience Counselor Iii

    3 weeks ago

    Gurugram, Haryana, India CWT Full time

    Travel Experience Counselor III - (2400003M) **Purpose of the Role** As a **Team Leader**, you will be responsible for ensuring smooth functioning of the process and provide support to the team. You will utilize your extensive knowledge of travel destinations, industry trends, and various CWT booking tools to meet our clients' needs and...

  • Team Coach

    4 weeks ago

    Gurgaon District, Haryana, India American Express Global Business Travel Full time

    Job Description Ensuring service consistency, continuous improvement, support in driving operational projects and standard methodology. Reports to: Service Leader Location: Gurgaon GBT office, India Principal Accountabilities The Team Coach at GBT is accountable for leading a team of Travel Counselors and handling overall performance, mentoring...

  • Admission Counselor

    2 weeks ago

    Gurugram, Haryana, India UNIMAX Full time

    Job Title- Admission Counselor - Female- Gender Preference- Female- Number Of Vacancy- 1- Industry Area- Education / Teaching / Training / Counselling / Academic- Key Skills- Admission Counselor- Qualification- B.Ed- Salary (Per Annum)- 4 Lac 25 Thousand To 6 Lac- Work Experience- 3 - 7 Years- Job Requirement- Interview for the post of Admission Counselor -...

  • Education Counselor

    7 days ago

    Gurugram, Haryana, India Top services Full time

    *Hiring for Academic counselor/senior academic counselor* *Must have excellent English* *Location Gurgaon sec 66* *One side shuttle drop* *6 days working and 10 to 7 shifts* *Any graduate freshers with excellent English can apply* *Experience 6 months to 3 years in academic counselors or customer service sales* *Salary 2.5 lpa to 4lpa plus huge...

  • Career Counselor

    4 days ago

    Gurugram, Haryana, India Pourbrain Tech Pvt Ltd Full time

    Urgent Hiring for Counselor. qualification: - 12th / Graduate. We are hiring counselor for aviation industry Fresher and Experience both can apply. must be fluent in English communication Job location Gurgaon Sector 18. 6 day working Male and female both can apply lead generation process salary upto 14 k to 21k in hand No charges for...

  • Patient Counselor

    4 days ago

    Gurugram, Haryana, India Newlook Laser Clinic Full time

    Counselor ( Dermatologist ) Location : New Look Laser Clinic L206, Park In Shop Complex, near Oriental Bank of Commerce, behind Private Hospital, DLF Phase 2, Sector 25, Gurugram, Sarhol, Haryana 122002 Must have : Prior counseling experience of 1 - 2 years in a Counselor ( Dermatology clinic or hospital is desirable. Should possess good communication and...

  • Admission Counselor

    2 weeks ago

    Gurugram, Haryana, India UNHR Full time

    As an Admission Counselor at Cyboard School, you will play a crucial role in supporting the growth and success of our school. This position offers a fantastic opportunity to gain valuable experience in sales within the education sector. You will be responsible for assisting in attracting and enrolling new students, contributing to meeting sales targets, and...

  • Team Coach

    4 weeks ago

    Gurgaon District, Haryana, India American Express Global Business Travel Full time

    Job Description Ensuring service consistency, continuous improvement, support in driving operational projects and standard methodology. Reports to: Service Leader Location: Gurgaon GBT office, India Principal Accountabilities The Team Coach at GBT is accountable for leading a team of Travel Counselors and handling overall performance, mentoring...

  • Admission Counselor

    2 weeks ago

    Gurugram, Haryana, India SDK ITS SOLUTIONS PVT.LTD. Full time

    **Admission Counselor**-(IT Courses)| Gurgaon| Urgent Hiring SDK ITS SOLUTIONS PVT. LTD Is Urgently looking for **Admission Counselor**-(IT Courses) at Gurgaon location. Experience: 1 - 2 years Package: ₹ 1,20,000 - 1,80,000 P.A. Location: Gurgaon/Gurugram Preference: Female Only Roles and Responsibilities 1). Counseling Training Courses...

  • Ticketing Officer

    7 days ago

    gurugram, India Riya Travel Full time

    Role and Responsibilities Good knowledge of ticketing.  Creation of PNR, Issuance, Re-issuance, Refund, Cancellation, Date Change, Voluntary & Involuntary changes. Hands-on experience on issuing Domestic & International tickets using CRS Amadeus / Galileo can apply.  Willing to work in Implants as well as Back Office.  Experience in handling...

  • Counselor Training Specialist

    2 weeks ago

    gurugram, India Johnson and Johnson Full time

    Job Summary The role is going to be responsible for development of doctors, optometrists, counselors and paramedical staff of eye hospitals through structured scientific educational training programs. Roles & responsibilities: • Ensures HCPs are well equipped with knowledge of procedure and products. • Contribute to technology reach &...

  • Admission Counselor

    2 months ago

    Gurugram, Haryana, India Junior Delhi School Full time

    **We are looking out young and energetic female counselor** Responsibilities and Duties: - Able to achieve the set target - Patience & Convincing Skill - Good communication both Tamm & English. - Advice studer students on course and understand a opportunity career - Do follow up the students. - Required Experience, Skills and, Qualifications. **Salary**:...

  • Education Counselor

    2 weeks ago

    Gurugram, Haryana, India Aldaa Full time

    **We are looking for an experienced and knowledgeable overseas education counsellor** **to join our team. As a high-level education counselor, you will be responsible for guiding students through the college admission process and providing insightful advice on academic and career paths. You will also be responsible for conducting research on various...

  • Admission Counselor- Ggn5/40

    3 weeks ago

    Gurugram, Haryana, India Presidium School Full time

    **Job Title : Admission Counselor** **An Admission Counselor in a school plays a crucial role in assisting prospective students and their families throughout the admissions process. This role involves a combination of administrative tasks, communication, and interpersonal skills. Here is a brief job description for an Admission Counselor**: - bE Proficient...