Bpo Voice Process

1 month ago

Nungambakkam Chennai Tamil Nadu, India Guires Solutions Pvt Ltd Full time

**Job description**

**Req. Experience**:
0-2 Years Experience

**Req. Knowledge and Skills**:
Must Have Skills and Competencies
- Good Communication Skills
- Ability to Handle irate customers.
- A team player
- Active listening and questioning, an eye for detail to determine the root cause of the issue.
- Display ownership and accountability
- Excellent comprehension and articulation skills
- Own and resolve customer issues.
- Excellent communications skills

**Key Responsibilities**
- Handle Inbound and outbound calls - Hot and warm leads and call backs.
- **Lead Conversion**: Convert leads into successful business deals through effective communication and persuasion.
- **Client Follow-up**: Conduct follow-up calls with clients to nurture relationships, address queries, and provide assistance.
- **Client Understanding**: Develop a deep understanding of clients' needs, preferences, and expectations to tailor services accordingly.
- **Communication Skills**: Demonstrate excellent communication skills, both for inbound and outbound processes, to engage effective

**Employer**
- +91-9566269922
_

**Job Type**: Full-time

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

**Day range**:

- Monday to Friday

**Shift**:

- Day shift

**Supplemental pay types**:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Travel requirement**:

- No travel

**Work Location**: In person

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9566269922

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