![Quorum Club](https://media.trabajo.org/img/noimg.jpg)
Guest Relation Associate
2 weeks ago
**Job Responsibilities and Key Result Areas**
**Member Community**
- Engage with members and understand their preferences, and ensure they feel welcome at the Club
**Telephones**
- Ensure standards are achieved and maintained whilst handling telephones across the club
**Reservations**
- Ensure accurate reservation systems are installed to handle member queries and requests across all points of sale at the club Front Office Systems
- Ensure front office protocol is institutionalised at The Quorum and is adhered to by all members of the front office team
- Ensure member check-in protocols are enacted without exception for all members and their guests
**Reciprocity**
- Ensure members understand of and are able to avail reciprocal club facilities available to them by virtue of their membership
**Housekeeping & Standards**
- Maintain appropriate housekeeping standards across the club
**In-house Roles**
- Update and appraise internal team on members, their preferences and usage patterns
**Skill sets required**:
- Guest service skills
- Good command over written & spoken English
- Ability to multitask
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Health insurance
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