Executive - Wfm

Job Description Description We are seeking an experienced INFOR WFM Tester to join our team. The successful candidate will be responsible for testing INFOR WFM software and ensuring that it meets the quality standards. The ideal candidate should have 7-10 years of experience in INFOR WFM testing and should be able to work independently as well as in a...

Job Description - WFM/RTA/MIS-Executive 1. International Process Voice - U.S / U.K Customer Service 2. LOB - Banking / Financial Customer Service 3. Communication - Good Verbal & Written English Communication Skills along with Good excel knowledge (V-lookup & H-lookup) 4. Experience - Minimum 1 Year of experience as WFM Executive on paper in international /...

**_Job Description - WFM/RTA/MIS-Executive_** - 1. _International Process Voice - U.S / U.K Customer Service_ - 2. _LOB - Banking / Financial Customer Service _ - 3. _Communication - Good Verbal & Written English Communication Skills along with Good excel knowledge (V-lookup & H-lookup) _ - 4. _Experience - Minimum 1 Year of experience as WFM Executive on...

Job DescriptionBirlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...

We have an excellent opportunity for WFM role for one of our client at Pune / Bangalore Location. **Qualification** - Graduate **Responsibilities** Analyzes call volumes, call patterns, call trends, and staff productivity for assigned centers, uses this information to build, coordinate, and accurately maintain employee schedules. Forecasts future...

Job Description Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group,...

Job Description Job Description: - Functional testing of system configuration includes but is not limited to pay rules, absences and security per cast population group. - Write and update test scripts based on business requirements. - Follow and execute test scripts & document testing results. - Document defects per direction of project team. - Retest...

Job DescriptionJob Title Sr. Associate RTALocation PuneExperience 2 to 4 Years(Any Graduate can apply.)Skills Minimum of 1.8+ Years of experience as a MIS / WFM executive who will acts as a liaison between WFM function and Operations across accounts.Job Description- The Client is a key player in the telecommunications and media landscape, known for its...

Job DescriptionEssential Duties & Responsibilities:- Manage the scheduling/forecasting process of the program- Create agent schedules, IDPs and make necessary adjustments as necessary- Acts as backup for the WF Manager- Manage employee information changes inside WFO system- Communicate effectively with internal and external customers- Responsible for...

Job Description Essential Duties & Responsibilities - Manage the scheduling/forecasting process of the program - Create agent schedules, IDPs and make necessary adjustments as necessary - Acts as backup for the WF Manager - Manage employee information changes inside WFO system - Communicate effectively with internal and external customers - Responsible for...

Pune, India - DOP - 3103072 **_Role Purpose_** - The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance._ **_Dosssss_** **Prepare timely and accurate MIS reports and dashboards as required by the...

Job Roles and Reponsibilities:The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Job Roles and Reponsibilities:- The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.- Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Job Roles and Reponsibilities:The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Job Roles and Reponsibilities:The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Job Roles and Reponsibilities:The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Job Roles and Reponsibilities:The candidate would be responsible for day-to-day administration, monitoring and reporting of dialer system including design and maintenance of campaigns, calling lists, filters, reports and list strategies.Responsible for Dialer management for Telecom, Healthcare and Revenue cycle Management 1st party and 3rd party...

Experience: 4-10yrs Location: Pune/Bangalore/Chennai/Noida Notice period: Immediate-30days Responsibilities - Reviewing and analysing system specifications to understand the requirements. - Developing detailed test plans and test cases based on the requirements. - Executing test cases and analysing the results to identify defects. - Documenting and...

**Designation : MIS Executive** **Skills and Knowledge**: - **MIS**: - **MIS Report making**: - **The person should be fluent with MS Office & Advanced Excel**: - **Vendor Coordination**: - **Documentation**: - **Good communication skill in English**: - MIS Reporting. - Must have good hands on Ms-Excel. **Requirement**: **1. Communication...

Experience: 4-10yrsLocation: Pune/Bangalore/Chennai/NoidaNotice period: Immediate-30daysResponsibilities- Reviewing and analysing system specifications to understand the requirements.- Developing detailed test plans and test cases based on the requirements.- Executing test cases and analysing the results to identify defects.- Documenting and reporting...