Client Relation Admin

2 weeks ago


Calicut Kerala, India Green Hive Hospitality LLP Full time

**Job Opening: Customer Relation cum Admin at Green Hive Hospitality LLP**

**FEMALE CANDIDATES ONLY**

**Job Summary**:
The Client Relation Executive cum Admin is a crucial role designed to manage client interactions and ensure smooth administrative operations. This position requires a personable and organized individual who can handle multiple tasks efficiently while maintaining a high level of client satisfaction.

**Key Responsibilities**:
Client Relations:
Act as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency.

Build and maintain strong relationships with clients through regular communication and follow-ups.

Address and resolve client inquiries and complaints promptly and effectively.

Conduct client satisfaction surveys and gather feedback to improve services.

Coordinate and manage client bookings, reservations, and special requests.

Administrative Support:
Provide comprehensive administrative support to the Hospitality team.

Manage Hospitality operations, including scheduling, correspondence, and documentation.

Maintain accurate client records and databases.

Prepare reports, presentations, and other documents as needed.

Handle Hospitality supplies inventory and ensure the workplace is well-organized.

Qualifications:
Education: Bachelor’s degree, Hospitality Management, or a related field.

Experience: Minimum of 2 years of experience in client relations or administrative roles, preferably in the hospitality industry.

**Skills**:Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Ability to work independently and as part of a team.

Problem-solving skills and attention to detail.

Personal Attributes:
Friendly and approachable demeanour.

High level of professionalism and confidentiality.

Strong customer service orientation.

Ability to adapt to a fast-paced environment.

Proactive and self-motivated.

Green Hive Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Salary**:10,000 to 18,000 per month

Application Deadline: 20-05-2024

Contact Information:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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