Customer Service Agent International Process
2 months ago
**Job Title**: Customer Service Agent
**Location**: Uttam Nagar East, West Delhi
**Shift Timing**: 8:00 PM to 5:00 AM
**Meals Provided | No Cab Facility**
**Immediate Joiners Preferred**
**Job Overview**:
**Key Responsibilities**:
- Handle inbound/outbound customer calls and provide timely and accurate information.
- Address customer inquiries, resolve issues, and provide exceptional customer service.
- Maintain a professional tone and communication style over calls.
- Adhere to company guidelines and meet performance metrics.
- Ensure high levels of customer satisfaction through prompt and efficient service.
**Requirements**:
- Graduate or Undergraduate degree.
- **Excellent command over the English language** (both verbal and written).
- **Immediate joiners** will be given preference.
- Flexibility to work in the **night shift** (8 PM to 5 AM).
- Strong problem-solving skills and the ability to handle customer queries effectively.
- Must be comfortable working in a fast-paced environment.
**Benefits**:
- **Meals provided** during the shift.
- Opportunities for career growth within the organization.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Uttam Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you join within 1 or 2 days
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
**Location**:
- Uttam Nagar, Delhi, Delhi (required)
Work Location: In person
**Speak with the employer**
+91 7289038156
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