Onsite Technician
3 weeks ago
As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour.
- India - Gurgaon
- Young professionals
- Full-time
**—** Your Benefits **—****:
- Buddy program- Flat hierarchies- Health insurance- Internal career development- International environment- Onboarding program**Your skills**:
- Diagnosing, troubleshooting and resolving operating system, software & hardware, issues
- Minimum of 1 (preferably 2-3) year in IT customer support
- Installation of computer hardware and peripherals
- Software and OS deployment using SCCM or other deployment technologies
- Mobile Devices and Networking
**Your Tasks**:
Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:
- You will help users with their problems and requests, thus putting a smile on their faces
- You will analyse errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
- You will log your approach and your solution to problems in a ticketing system.
- You will keep the user up to date and aim for maximum customer satisfaction
**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.
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