Customer Relationship Executive- Powai Mumbai

5 months ago


Powai Mumbai Maharashtra, India Talent Corner HR Services Private Limited Full time

**JD - Customer Relationship Executive**
- **Experience: Minimum 2-3 years.**:

- **Education: Graduation / Postgraduate**:

- **, Work-from-office, Mon-Sat, Normal day shift**:

- **Hiranandani GardenLocation : s, Powai, Mumbai**:

- **Joining : IMMEDIATE / 1 Month**:

- **English : Good Verbal &Written communication MUST**

**(Normal business level is enough, not expecting native level)**

This job requires vibrant, energetic personality, good into English (written/verbal both) + Hindi or Marathi communication (verbal), enthusiastic and flexible with variety of tasks, learning attitude, pro-active mindset, diligent to timelines/deadlines, with self-responsibility.

**Roles and Responsibilities**:

- Understanding customer needs and preferences: CRE should understand our customers' needs and preferences and proactively address it.
- Customer service: CRE should responsible for ensuring that company provides the highest level of customer service possible.
- Using excellent communication and interpersonal skills: CRE should demonstrate strong communication and interpersonal skills to create a positive experience for customers and improve their overall satisfaction with the company.
- CRE should be able to create Documents and PPTs as required.
- Answering customer orders: CREs should handle customer inquiries in a timely and organized way.
- Developing corrective strategies: CREs should analyze customer complaints and develop corrective strategies.
- Collaborating with teams: CREs should work with other teams within the company, such as sales, marketing, and product development, to ensure that customer needs are considered in all company decisions and activities.
- Using performance metrics: CREs should use CRMs to keep tabs on strategy ROI, understand individual performance, and access revenue and sales metrics.

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 9901969974



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