Domestic Service Sales

2 weeks ago


HBR Layout Bengaluru Karnataka, India Victaman services private limited Full time

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 5

Language: Hindi, English

Skills: Hindi, English

Experience: 0.6 - 3 years

Qualification: 12th

Age: 18 - 30 years

Description:

- The job of a voice process entails providing information and offering services to customers. The duties of a voice process employee may include:

- Answering customer enquiries over the phone
- Handling customer complaints and resolving issues and conflicts
- Providing customer support and guidance
- Promoting the company’s products and services
- Engaging customers in positive conversations
- Upselling other products to customers

**Responsibilities**:

- Handle incoming calls or chats to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, transactions, inquiries, and other information
- Update customer information including contact information and purchasing preferences

Requirements & Skills
- Minimum 1-year experience in a customer service role
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
- Fluency in English (written and spoken)
- Ability to remain calm and level-headed in stressful situations

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- HBR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 8700527909



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