Support Co-ordinator
1 week ago
_**We are Hiring**_
**Designation**: Desktop Support Co-ordinator
**Process**: Voice
**Salary Range**: 15k - 18k
**Age limit** : 35
Fixed **day**shift & **sunday**fixed off
**Experience**: Min 6 Month's - 1 Year
**Location**: Madhavaram, Chennai.
**Job Summary**:
**Key Responsibilities**:
- Answer and route incoming calls promptly and professionally.
- Maintain records of calls and updates in the system.
- Address customer inquiries and direct them to the appropriate department.
- Schedule and coordinate meetings or follow-ups as needed.
- Ensure timely escalation of unresolved issues to relevant teams.
- Provide accurate information and maintain confidentiality.
**Qualifications**:
- High school diploma or equivalent (Bachelor's degree is a plus).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using phone systems and basic computer software.
- Prior experience in customer service or coordination roles is preferred.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
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