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Sales Counselor

2 months ago

Nagpur Maharashtra, India Unacademy Full time

Responsibilities:
Walk-in Conversion:

- Engage with walk-in visitors, providing information about our programs and guiding them through the admissions process.
Lead Qualification:

- Assess and qualify potential students based on their educational background, interests, and career goals.
Admissions Guidance: -Provide detailed information about courses, admission requirements, and career prospects to prospective students.
Application Assistance: -Assist applicants in completing the admission forms and ensure all required documentation is submitted.
Interviews and Counseling: -Conduct interviews and counseling sessions to understand the aspirations of prospective students and guide them towards suitable programs. Collaboration with
Academic Departments: -Work closely with academic departments to stay updated on course details, faculty expertise, and any changes in admission criteria. CRM Management: -Updateandmaintain accurate records of interactions with prospective students in the Customer Relationship Management (CRM) system. Collaboration: -Coordinate with the Marketing and Admissions teams to ensure alignment in efforts to attract and convert prospective students. Performance Metrics: -Meet and exceed individual and team-based admissions targets and Key Performance Indicators (KPIs). Requirements: -Excellent communication and interpersonal skills. -Ability to empathise and build rapport with prospective students. -Strong organisational and time-management abilities. -Results-driven mindset with a track record of meeting or exceeding admissions targets. -Adaptability to a dynamic and fast-paced work environment. -Stay informed about educational trends, monitor competitor activities, and analyse market developments to identify opportunities and challenges. -Preferred background or familiarity with the Education sector, counselling, or related fields, offering an added advantage in fulfilling the requirements of this role

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Shift:

- Day shift

Supplemental pay types:

- Bonus pay
- Performance bonus

Travel requirement:

- Travel

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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