Panel Field Executive

1 week ago

Sakinaka Mumbai Maharashtra, India Mirats Insights Pvt Ltd Full time

**About Us**

Mirats Insights Private Limited is a full-service market research firm that offers innovative solutions to our clients across the globe. We are committed to delivering high-quality insights through our proprietary and partner panels. We are looking for a dynamic and motivated Panel Executive to join our team in Mumbai.

**Role Overview**

The Panel Executive will be instrumental in growing and maintaining our market research panels. This role involves recruiting new panelists, engaging with them to offer real-time opportunities, coordinating their profiling, and ensuring they have the guidance they need. Additionally, the Panel Executive will gather reports from panelists and collaborate with the Quality team to assess data quality.

**Key Responsibilities**

Panelist Recruitment:

- Identify, approach, and recruit new panelists to join Mirats Insights panels.
- Utilize various recruitment strategies and channels to attract potential panelists.
- Ensure a diverse and representative panel pool.

Engagement and Coordination:

- Maintain regular communication with panelists to offer them participation opportunities.
- Coordinate with panelists to complete and update their profiles accurately.
- Provide timely support and resolve any panelist inquiries or issues.

Guidance and Support:

- Offer current guidance and updates on available research opportunities.
- Communicate effectively to ensure panelists understand their roles and the importance of their participation.
- Foster a positive relationship with panelists to ensure their ongoing engagement.

Reporting and Quality Assurance:

- Collect and review reports from panelists to ensure they meet required standards.
- Submit accurate and complete reports to the Quality team for further assessment.
- Work closely with the Quality team to address any data quality issues.

**Field Visit**:

- Going Incognito: Acting as a regular customer or client, maintaining a natural and inconspicuous demeanour throughout the interaction.
- Following a Script: If provided, adhere to a predetermined set of actions and questions to ensure consistent evaluation across audits.
- Data Collection: You need to collect the data as per the project’s requirements and guidelines provided by the Panel Manager.
- Observing and Documenting: Taking detailed notes on their experience, including employee interactions, adherence to procedures, and the overall environment.

**Skills and Attributes**
- Strong interpersonal and relationship-building skills.
- High level of professionalism and integrity.
- Ability to work independently and as part of a team.
- Proactive approach to problem-solving.
- Ability to manage time effectively and meet deadlines.

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

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