Product Support
2 weeks ago
**Date**:27-Apr-2023
**Location**: MP
**Company**:Mahindra & Mahindra Limited
**Responsibilities & Key Deliverables**
- Product Quality improvement.Warranty cost reduction.Effective Implementation of Service Support Tools.Technical Service Bulletin release.PRC Management - Process Improvement. Concern based field / Dealer visit for JI.Warranty failed parts analysis. Active participation in CFTs**Preferred Industries**
**Education Qualification**
- Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile**General Experience**
- 5 - 10 year**Critical Experience**
**Mahindra Leadership Competencies**
- Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures**System Generated Core Skills**
- Communication Skills
Customer Support
Product Knowledge & Application
Root Cause Analysis
Statistical Analysis
Teamwork**System Generated Secondary Skills**
- Change Management
Product Knowledge
Incident Management
Benchmarking**Job Segment**:Engineer, Engineering
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