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Customer Evangelist

5 months ago

Pune, India Merkle Sokrati Full time

Company Description
**Merkle is a global data-driven, technology-enabled performance marketing agency.** For over 30 years, Fortune 1,000 companies and leading nonprofit organisations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2018 net revenue of $846million.

**Dentsu international comprises of six leadership brands -** Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated specialists.

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

**Job Description**:
Full responsibility for end-to-end customer engagement including business analysis, business solution architecting, managing scope and schedule, delivery & optimization and client management
- Singing Sokrati’s Product & Service Offering & understand technology aspects of it on the back-end
- Creating customized & impactful presentations to showcase performance impact - Be heart, mind and voice of client within Sokrati
- Being on top of Industry Updates from technology, competition & functionality perspective
- Managing & prioritizing Prospects Pipeline - in line with monthly/quarterly/yearly goals
- Deliver against assigned quarterly new customer acquisition and revenue growth targets

**Qualifications**:
If you:

- Have 1+ years of Client Management or client-facing experience (Digital Advertising/ Technology / Marketing Industry preferred)
- Are wiling to work in the base city (Ahmedabad/ Nagpur)
- Are a great Story Teller and an elegant negotiator
- Love Digital Marketing and everything around it \
- Are aggressive & Take Control
- Are Highly organized
- And most importantly, LOVE customers & strive for every inch of their satisfaction

Additional Information
- **
Join us If you are excited about**:

- An environment that encourages contribution and values opinions.
- A place full of like-minded & smart folks
- A start-up culture that you'd cherish forever in your work life
- Flexible career paths.
- A chance to have a lot of fun while you work.

**Looking for Immediate/Early Joiners Only