Front Office

2 weeks ago

Boria Kalan Raipur Chhattisgarh, India Gargi Public School Full time

The Front Office Assistant/Receptionist is responsible for managing the reception area and performing various administrative tasks to ensure efficient office operations and exceptional customer service.

**Key Responsibilities**:

- **Greeting Visitors**: Welcome clients, guests, and employees as they arrive at the office, and provide them with necessary information or assistance.
- **Answering Phone Calls**: Handle incoming calls, screen and direct them to appropriate personnel, take messages when necessary, and provide general information to callers.
- **Managing Correspondence**: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and packages for delivery or courier services.
- **Scheduling Appointments**: Schedule and confirm appointments for clients or employees using the appropriate booking system.
- **Maintaining Reception Area**: Ensure the reception area is tidy and presentable, with all necessary stationery and materials available.
- **Data Entry and Record Keeping**: Enter data into computer systems, maintain electronic and hard copy filing systems, and update records as needed.
- **Assisting with Administrative Tasks**: Provide administrative support to various departments as required, including photocopying, scanning, and filing documents.
- **Coordinating Office Supplies**: Monitor inventory of office supplies and place orders when necessary to ensure adequate stock levels.
- **Adhering to Security Procedures**: Follow security protocols to ensure the safety of the office premises and its occupants, including monitoring visitor access and issuing visitor badges.

**Qualifications and Skills**:

- High school diploma or equivalent; additional certification in office management or administration is a plus.
- Proven experience in a similar role, preferably in a professional office environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (e.g., printers, copiers, fax machines).
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Professional demeanor and a customer-oriented approach.
- Familiarity with office management procedures and basic accounting principles may be advantageous.

**Working Conditions**:

- Typical office environment with regular working hours (may include evenings or weekends depending on the organization's needs).
- Requires standing or sitting for extended periods and occasional lifting of light to moderate items.

This job description serves as a general template, and specific duties and qualifications may vary depending on the organization and industry.

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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