Counselor
1 month ago
Profile Name: Counselor
Shift Timings: 9:00 am to 6:00 pm
**Job Description**:
Manage outbound calls in a timely manner.
Identify Patient needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our database in a comprehensible way
Should have good typing skills and knowledge of MS Office
Previous experience in a customer support role (Healthcare)
Strong written and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively.
**Job Types**: Full-time, Permanent, Fresher
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91 9205444376
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