![Helix Sense Technologies Private Limited](https://media.trabajo.org/img/noimg.jpg)
Noc Support Executive
2 weeks ago
HelixSense Technologies Pvt. Ltd.is looking for a full-time NOC Support Executive for Asset management platform under their operations team.
**Job Responsibilities and Requirements**
- Basic knowledge about the facility operations and equipment.
- Good knowledge in Excel, MS-word.
- Gathering and analysing client asset data.
- Determining facility and equipment specifications.
- Evaluating the checklist and mapping in system.
- Coordinating with reporting manger and implement the project at the site in specified timeline.
- Receiving and responding to the calls & mails from clients.
- Creating, validating and escalating tickets to internal teams
- Coordination with internal teams for confirming the progress on the raised tickets for issue resolution
- Preparing reports and attending regular meetings
- Any Graduate
- 0-1 year of relevant experience
- Experience in MS office
- Open to work in shifts
- Good Analytical skills
- Good communication
- Easy grabbing to new technologies
- Willingness to explore new technologies and unfamiliar concepts.
- Passion for learning about building hardware + software systems.
**Environmental job requirements and Working conditions**
- Working from Office located in Bangalore Whitefield
- This position doesn't require travel outside the Bangalore, may required to travel to the client location based on project need form office
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you join immediately?
Expected Start Date: 03/04/2024
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