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Collections Executive
4 weeks ago
**Responsibilities**:
- Conduct outbound calls to customers for debt recovery and payment arrangements.
- Negotiate and facilitate payment plans while maintaining a professional and respectful approach.
- Update and maintain accurate records of interactions in the database.
- Provide exceptional customer service while adhering to collection policies and guidelines.
- Collaborate with team members and supervisors to achieve collection targets.
**Qualifications**:
- Minimum 2 years of experience in collections, preferably in US/UK/EU collections.
- Excellent verbal communication skills with a confident and persuasive demeanor.
- Strong negotiation and problem-solving abilities.
- Ability to handle challenging situations with empathy and professionalism.
- Familiarity with debt recovery regulations and procedures.
**Compensation**:
- Salary up to ₹6,00,000 per annum.
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹50,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- US/UK/AU/EU Collections: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9344790645
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