Tele Caller Executive

3 weeks ago


Okhla Delhi Delhi, India Generation Next Full time

As a Telecaller, your primary responsibility will be to make outbound calls to potential customers with the aim of generating sales or gathering information. You will represent the company to clients over the phone and assist them with inquiries, provide information about products or services, and persuade them to make purchases or appointments.

Key Responsibilities:

- Make outbound calls to prospective customers using a prepared list of contacts.
- Introduce products or services to potential customers and explain their features and benefits.
- Answer questions about products or the company.
- Obtain customer information such as name, address, and payment method, and enter orders into the system.
- Record customer details and details of the conversation for future reference.
- Follow up on initial contacts to nurture potential leads and convert them into sales.
- Handle customer complaints or objections and escalate complex issues to the appropriate department.
- Maintain a professional and courteous manner during all interactions with customers.
- Achieve monthly sales targets set by the company.
- Collaborate with the sales team to share insights or feedback from customer interactions.

Qualifications and Skills:

- Excellent communication skills, both verbal and written.
- Persuasive and confident demeanor.
- Ability to engage customers in conversation and build rapport.
- Basic computer skills, including proficiency in MS Office and CRM software.
- Previous experience in telemarketing or sales is preferred but not mandatory.
- High school diploma or equivalent; additional education in sales or marketing is a plus.
- Ability to work independently and as part of a team.
- Good time management skills and the ability to multitask.
- Patience and resilience in handling rejection or difficult customers.
- Willingness to learn and adapt to new techniques or strategies.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 2 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

Application Deadline: 20/04/2024
Expected Start Date: 22/04/2024


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