Healthcare Call Center Representative
2 months ago
**We are hiring Healthcare Callers for our facility in Delhi -NCR. The Healthcare callers have to work from the office upon joining. The details are as under**:
- PMA is looking for Healthcare Executives to join our dynamic team and embark on a rewarding career journey
- Coordinating with doctors and medical staff to ensure quality healthcare services are being provided
- Managing healthcare operations, including scheduling appointments, and patient care
- Developing and implementing policies and procedures to improve healthcare services
- Ensuring compliance with healthcare regulations and standards
- Collaborating with insurance providers to ensure smooth patient billing and insurance claims
- Providing excellent customer service to patients and their families
- Managing patient records and ensuring their confidentiality.
- Adhere to HIPAA regulations and industry standards to maintain patient confidentiality and ensure compliant billing practices.
**Qualifying Criteria**:
- At least 1+ year of experience in AR Calling in an Accounts Receivable process in US Healthcare (End to End RCM Process)
- **FLUENCY IN ENGLISH IS MUST**
**Should be willing to work in US Shift.**
Experience in Healthcare Revenue Cycle Management process.
Strong written and verbal communication skills.
Good computer skills including Microsoft Office suite.
Ability to prioritize and manage work queue.
Ability to work independently as well as in a team environment.
Strong analytical and problem-solving skills.
Good typing skills with a speed of min 30-35 words /min.
**Salary**:
- **Total Experience**:
- **Current Location**:
- **Comfortable Work Location (Noida-Delhi-Okhla)**:
- **Current Organization**:
- **Notice Period**:
**WE WILL ONLY ENTERTAIN RESUMES WHICH FULLFILL THE ABOVE MENTIONED POINTS.**
**Salary**: ₹8,585.03 - ₹25,210.96 per month
Schedule:
- Fixed shift
- Night shift
- US shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- Fluent English (required)
Shift availability:
- Night Shift (required)
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