Seller Support Associate, Vendor

10 hours ago


Hyderabad, India ADCI HYD 13 SEZ Full time

1+ years of customer service experience
- 1+ years of driving process improvements experience
- Speak, write, and read fluently in English
- Experience with Excel
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Education: Bachelor Degree in any discipline with 0-10 years of experience.
- Weekly Off: Rotational two
- consecutive day off (it is a 5-day working week with 2 consecutive days off. - During the first four months (Training & Transition) no unplanned leaves are allowed.
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Hyderabad, TS, IND
- Education: Any Graduation (other than BE, BTech and MBA Freshers) - Language: English
- Experience within a customer service environment preferred.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills with a high degree of flexibility.
- Embrace change with flexibility and good grace.
- Demonstrate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure and professional attitude
- Exemplary performance record, particularly with regard to quality & productivity
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.



  • Hyderabad, India Amazon Full time

    FBA Seller Coaching team is looking for an enthusiastic candidate to become part of Fulfilment by Amazon team based in Hyderabad, India. The Seller Coaching Manager is responsible for his/her direct reports performance in delivering investigations and coaching to sellers, and for the development of the team. With his/her team of SMEs and Associates, he/she...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:FBA Seller Coaching team is looking for an enthusiastic candidate to become part of Fulfilment by Amazon team based in Hyderabad, India.The Seller Coaching Manager...


  • Hyderabad, Telangana, India myGwork Full time

    About the Role:A critical component of our International Seller Growth (ISG) Tech team, you will provide exceptional technical assistance to customers ensuring seamless operation of our software products.Supporting key services for seller growth and contributing to marketplace/region expansions, infrastructure operations and engineering, and addressing risks...


  • Hyderabad - Virtual, India Amazon Full time

    Designation: Selling Partner (SP) Support Associate, SPS (Level 3) DESCRIPTION The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a...

  • Sales Associate

    7 days ago


    Hyderabad, India ADCI HYD 13 SEZ Full time

    BASIC QUALIFICATIONS Bachelor degree (preferably in Computer Science or Business) and 2 to 3 years of sales experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. Interest in e-Commerce/Online business. Desire to work in a fast-paced, challenging...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:As a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the...

  • Sales Associate

    10 hours ago


    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    1+ years of sales experience - Bachelor's degree Key job responsibilities **Responsibilities**: - Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon - Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers - Managing...


  • Hyderabad, India Amazon Full time

    As a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations/engineering, and addressing...


  • Hyderabad, Telangana, India myGwork Full time

    About the Role:The ISG Tech team is seeking a highly skilled Technical Support Specialist to provide exceptional technical assistance to our customers, ensuring seamless operation of our software products. This role plays a critical part in supporting key services for seller growth, expanding marketplaces and regions, infrastructure operations, and...


  • Hyderabad, Telangana, India myGwork Full time

    About the Company">myGwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to create a seamless experience for our sellers across global marketplaces.">Job Description">We are seeking a Technical Support Specialist for our International Seller Growth team. As a key member of our support engineering team, you will play a...


  • Hyderabad, Telangana, India myGwork Full time

    This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. The company emphasizes diversity and welcomes applicants from all backgrounds.About the RoleAs a Technical Support Specialist in International Seller Growth (ISG) Tech team, you will play a critical part in providing...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:With Fulfillment by Amazon, Amazon's new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:*Minimum B2 level German Language Certification is Mandatory, C1 preferred*Work Timings - Monday to Friday; European TimingsThrough the Amazon Marketplace, Amazon...


  • Hyderabad, India ADCI - HYD 15 SEZ Full time

    Minimum 1 year of contact handling experience in Selling Partner Support. - Performance should be in good standing in the last performance cycle. - Performance should be in good standing - Demonstrates ability to analyze data, using the data to drive decision making. - Proven ability to build relationships and influence others across the organization -...


  • Hyderabad, India Amazon Full time

    Fulfillment By Amazon (FBA) is built around Amazon’s world class capability in ordering, fulfillment, transportation and customer service. By leveraging our current scale and supply chain, FBA can provide a low-cost alternative for fulfillment and enable third party Sellers to rapidly grow their business. FBA is one of the strategic long-term opportunities...


  • Hyderabad, India Amazon Full time

    The Seller Partner Identity Verification team is responsible for knowing who we’re doing business with. We do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcement. We organize this work into five programs aligned with different stages of the seller and...


  • Hyderabad, Telangana, India myGwork Full time

    Job OverviewThe International Seller Growth team at myGwork is seeking a seasoned professional to drive business growth and strategy for Amazon sellers. As a key member of the team, you will be responsible for building strategies that support seller success, interfacing with sales and business leaders, and working closely with product teams to develop...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    i. 2+ years of program or project management experience ii. Knowledge of SQL and Advanced Excel (Array and Statistical formulas) iii. Experience using data to influence business decisions iv. Effective business writing Key job responsibilities 1. Retrieve and analyze heavy data to influence decision making on Seller qualification. 3. Define metrics to tasks/...

  • Operations Manager

    5 days ago


    Hyderabad, Telangana, India myGwork Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our Fulfilment by Amazon (FBA) Seller Coaching team based in Hyderabad, India.Job SummaryThe Operations Manager will be responsible for leading a team of Seller Coaching specialists, providing leadership and administrative support, focusing on career development,...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon's (FBA) Support Operations site in Bangalore. FBA is a growing...