Tele Sales Executive

3 weeks ago

Piplod Surat Gujarat, India Growit India Pvt Ltd Full time

**Job Overview**:
**Key Responsibilities**:

- **Outbound Calling**: Make outbound calls to prospective customers, introduce company products or services, and engage in conversations to qualify leads.
- **Sales and Lead Generation**: Follow up with warm leads and cold calls to generate sales and maintain a pipeline of potential clients.
- **Customer Needs Assessment**: Identify customer needs and recommend the best solutions from our product or service offerings.
- **Product Knowledge**: Maintain a thorough understanding of the company’s products/services to effectively convey their benefits and features.
- **Script Adherence**: Follow company sales scripts and guidelines while ensuring a professional and engaging conversation.
- **Close Sales**: Effectively close sales over the phone, ensuring targets and quotas are met or exceeded.
- **Record Keeping**: Maintain accurate and up-to-date records of customer interactions, sales, and outcomes using CRM software.
- **Customer Relationship Management**: Build and nurture long-term relationships with customers to encourage repeat business and referrals.
- **Resolve Queries**: Address customer concerns, provide product information, and ensure satisfaction.
- **Reporting**: Report daily, weekly, or monthly sales figures and activities to the sales manager, tracking performance against goals.

**Required Skills and Qualifications**:

- **Proven Experience**: 1-2 years of telesales or telemarketing experience preferred.
- **Communication Skills**: Excellent verbal communication and active listening skills with the ability to engage and persuade customers.
- **Sales Focused**: Strong sales aptitude with a track record of meeting or exceeding sales goals.
- **Problem Solving**: Ability to understand customer needs and offer tailored solutions.
- **Customer-Centric**: Professional, friendly, and responsive demeanor with a customer-first attitude.
- **Computer Literacy**: Comfortable using CRM software, MS Office, and other sales tools.
- **Multitasking**: Able to manage multiple tasks efficiently in a fast-paced environment.
- **Positive Attitude**: Enthusiastic, motivated, and driven to succeed.

**Desired Skills**:

- Familiarity with Agriculture/Horticulture Products.
- Experience with inbound and outbound telesales.
- Ability to handle objections and turn them into sales opportunities.
- Strong organizational skills and attention to detail.

**Education**:

- BSc/Msc Agriculture.
- Diploma in Agriculture.

**Working Hours**:

- Full-time or part-time hours depending on the company’s needs, with flexibility in some cases.
- Some roles may involve evening or weekend shifts.

**Compensation and Benefits**:

- Competitive salary + commission structure.
- Performance-based incentives and bonuses.
- Training and development opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

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