Telecaller

2 weeks ago


Kolkata, India TECHTORA CONSULTANCY PVT. LTD. Full time

Hiring Sales Consultant Job brief:
We are looking for enthusiastic Telesales and Customer Support Consultant to contribute in generating sales for the company. He/She will be responsible for closing sales and deals over the phone and maintaining good customer relationships. An effective telesales Consultant must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in CRM
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information Requirements:

- Proven experience as telesales or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant tools (e.g. CRM software), Excel, Power point
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

EDUCATIONAL QUALIFICATION: - BBA, MBA, BSc, BA or any Graduate

Perks and Benefits: Salary : 9000-11000 Incentives Access to Super Equipped Gym (we will pay fees for you) Fast Track Career Growth

**Salary**: ₹8,086.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


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