Process Associate
7 months ago
Profile: Process Associate.
Duties and Responsibilities:
- Calling to customers professionally and responding to customer inquiries.
- Handling and resolving customer queries.
- Providing customers with the organization’s service and product information.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle inquiries.
- Managing administration, communicating and coordinating with internal departments.
- Other duties as assigned.
**Fresher or experience up to 2 years.**
- Experience in dealing with the public.
- Excellent communication skills.
- Ability to work with others in a close manner.
- Good computer skills.
Skills and Specifications:
- Able to convince the client.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.:
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7357139269
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