Floor Supervisor

3 weeks ago


Chennai Tamil Nadu, India Sundari SIlks India Full time

**Summary**:
Floor Supervisor is an entry-level management position. A Floor Supervisor shares in the responsibility for the overall performance of the store; and assists Store Management with generating sales potential, recruiting and developmental staff, maintaining store appearance, controlling expenses and shortages.

**Responsibilities**:
OVERALL
- Maximize sales volume
- Maintain visual presentation standards that are consistent with division philosophy and direction.
- Demonstrate effective written and verbal communication skills.
- Assist in recruiting, training and developing Sales Associates.
- Develop proficiency in all operational policies and procedures.
- Manage time and prioritize tasks.

**CUSTOMER SERVICE / SALES**
- Ensure customer service in the #1 priority
- Effectively supervise that sales floor to ensure customer / associate awareness at all times.
- Understand and create awareness of the factors to impact sales volume.

**LEADERSHIP**
- Motivate and develop associates to meet goals / objectives.
- Clearly delegate activities and follow-up on all direction.
- Demonstrate teamwork within the store and company.
- Take initiative and use sound judgment.
- Lead by example.

**PERSONNEL**
- Demonstrate professional image and conduct.
- Follow specific divisional dress code policy.
- Ensure that store staff is treated professionally, courteously and respectfully.
- Involve store staff in accomplishing store goals.
- Take an active role in own development.
- Communicate staff concerns to management.
- Support all company / management decisions.

**OPERATIONS**
- Execute and follow-up on all operational policies, procedures and directives.
- Execute and follow-up on Inventory Shrinkage Improvement Program.
- Ensure accuracy in all paperwork.

**VISUAL PRESENTATION**
- Maintain store appearance to reflect the division standard.
- Replenish merchandise on a timely basis.
- Have knowledge of the store merchandise.
- Have knowledge of sales floor and stockroom organization.
- Keep management informed of all merchandise-related issues.
- Execute markdowns and re-merchandise as needed.
- POS set-up is timely and effective.
- Execute and maintain the divisional marketing directives.
- Interpret and execute floor plans and guidelines.

**Qualifications**:

- Minimum of 2 year full-time retail experience, preferably with some supervisory experience.
- Minimum high school education or equivalent. Bachelor’s degree in business or related field preferred
- Ability to communicate with customers and store personnel
- Physical capacity to maneuver around sales floor, stock room, and office
- Aptitude with cash register and office computer
- Willingness to work a flexible schedule to meet the needs of the business, which may require evening, weekend, and holidays shifts.

**Contact HR : 72001 48499**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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