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Customer Care Executive
5 days ago
.conducting customer satisfaction surveys to understand what areas of the
company's services need improvements
∙catering to customer phone calls and diverting the call to the relevant department
for a more advanced form of query resolution
updates and much more
∙dealing with customer issues and churning out an easy-to-follow solution
∙handling customer concerns and complaints in a timely manner
∙informing customers of upcoming promotions or deals
∙establishing a positive rapport with all clients and customers in person or via
phone
∙forming reports based on customer satisfaction statistics and helping their team
to develop new skills
∙fixing appointments based on the availability of customers and clients
∙interacting with customers to ensure they have a desirable and shareable
experience
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Aluva, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
-
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