Account Based Marketing- Fresher's
5 months ago
**DESCRIPTION: -**
- Execute and support the day-to-day operations under the guidance of the Team Lead Operations, ensuring alignment with departmental goals and customer satisfaction objectives.
- Contribute towards achieving and maintaining a 98% production target within specified Turnaround Time (TAT) benchmarks, collaborating closely with the team for timely completion of verifications.
- Assist in monitoring and optimizing key operational metrics, such as verifier-to-completed verifications ratio, to enhance productivity and maintain quality standards.
- Support resource planning activities based on volume forecasts provided by the Manager - Background Verification Operations, ensuring efficient allocation of resources.
- Work closely with the Customer Success Team to understand and contribute to meeting Customer Satisfaction (C-SAT) requirements in verification processes.
- Engage proactively in initiatives aimed at improving Employee Satisfaction (E-SAT), focusing on swift TAT adherence and accurate report generation.
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Language**:
- English fluency(other language preffered) (preferred)
Work Location: In person
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