Group Ticketing Executive
1 month ago
We at Akbar Offshore Pvt Ltd is hiring for Group Ticketing Executive.
Job description as below
Roles and Responsibilities:
- Group reservation and ticketing for Domestic and international airlines
- Handling end to end transaction cost effectively
- Action on Customer requests within specified timelines without any escalations or complaints from the Customer.
- Keep up-to-date with changes in the airline and travel industry, including new regulations, changes in baggage allowances, and travel advisorien
- Collaborate with the sales and customer service teams to ensure a seamless travel experience for our clients.
- Provide exceptional customer service, resolving any issues that arise with bookings or travel plans in a timely and professional manner.
- Handling flight changes and cancellation, Maintaining DSR.
- Worked to resolve passenger booking issues and Consistently offered a high level of customer service.
Qualifications:
- In-depth knowledge of travel industry standards and procedures, including IATA regulations.
- Proven experience in the travel industry, with a strong focus on airline ticketing for international and group travel.
Preferred Experience:
6 to 8 year
**Job Type**: Permanent
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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