Floor Support(Sales Process)
6 months ago
**We are looking to hire hard-working and efficient Floor support to assist the new joiners**
**Key Responsibilities**
**Must have experience in Telesales process**
- Operates as a Subject Matter Expert and Point of Escalation for issue resolution
- Operates in tandem with The Training and Quality to create a culture of team efficiency and drive agent productivity.
- Identifying operational issues and suggesting possible improvements.
- Provide nesting support for new agents.
- Conduct Quality Assurance monitoring assessment of customer calls both recorded and live.
- Should be able to take escalated calls and convert the potential customers.
**Basic Qualifications**
Ø Minimum 2 year of work experience working in Telesales Process. (Experience in the insurance industry would have an added advantage)
Ø Should be a graduate
**Preferred Skills**
**1. **Good knowledge of Microsoft office
**2. **Should be energetic and dynamic in approach
Regards
Deepti Kaushik
Sr.HR
9311475596
**Salary**: ₹22,000.00 - ₹28,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Shift availability:
- Day Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9311475596
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