Clinical & Back Office Assistant
2 weeks ago
**Description**
- Getting medical records & uploading them for the users.
- Get health vitals monitoring data & log it in the app for the user.
- Explain the features of tools to assist in lifestyle changes.
- Identify the tools requiring assistance & difficulties faced by the user.
- Sharing user feedback with team to improve user experience.
- Work on Databases & content.
- OCR record verifications.
- Maintain Customer support logs and records.
- Call user from specific modules and assist them in using the tools of that module.
- Get Users Health history & share essential updates as per their conditions.
- Attend Customer support calls and help resolve them with support of concerned team.
- Work on Databases & content.
**Category**
Administration / Management
**Preferred Education**
Graduate
**Key Skills**
Customer Support, adept in communication (both verbal, Patient Care, Patient Monitoring, Electronic Health Management, Laboratory Experience, Electronic Health Records (EHR)
**Salary**: ₹180,000.00 - ₹240,000.00 per year
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Data entry: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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