System Administrators

2 weeks ago


Thane, India Esmech Equipment Full time

**Responsibilities**:

- Debug, root cause and resolve issues escalated via Critical Accounts Program (CAP)
- Knowledge of Linux, Networking, Server Management, Storage and Backup Management, Vendor management, IT Security like Firewall, CCTV etc.
- Proactively manage on prime data center including periodic status checking,
- Root Cause Analysis and consistent dialog with support Engineer, as when needed
- Provide technical leadership to SRE teams on Nutanix products
- Act as a technical escalation path for SRE teams for critical bug prioritization
- Pro-actively seek out issues which affects to the end users and take necessary steps to resolve them
- Work with technology/AMC partners (ie. Nutanix, Fortigate, Microsoft) to resolve issues and push improvements in our ecosystem
- Develop and contribute to internal and external knowledge base articles
- Actively participate in ONCALL and support case deflection activities
- Clear understanding of Incident Management and Escalation Management
- Possess proven written and verbal communication skills
- Provide hands on technical leadership and support to Surveillance Cell staff where appropriately skilled
- Hands on experience in patching server hardening on Nutanix cluster environment
- Experience in vulnerability remediation

**Requirements**:

- Excellent interpersonal communication skills that span both business and technical audience
- Solid problem solving skills with customer centric approach.
- The passion & ability to learn new things.
- Be able to work in virtual teams comprising of members of cross-functional teams
- Lead conference calls to ensure timely resolution of customer issues

**Qualifications and Experience**:

- 3 to 5+ years of experience in virtualization (preferably Nutanix HCI), Layer 2/3 networking,
- Linux systems administration, and storage analysis, and troubleshooting
- BS / BE in Computer (or equivalent and 5+ years work experience)

**We are proud of**:
- At ESMECH we have a philosophy, a set of values which will result in work satisfaction.-
- We have been a speedily growing Company ever since inception. In the past few years, we have even grown faster.-
- Esmech has a global presence in 26 countries.-
- As you can see, we are growing fast and hence we require personnel at various levels.-
- Due to our growth, we started a new factory in Wada, district Thane, recently.-
- We are reputed, highly respected and a successful organization in our line of products.-
- We have come up thru our own experiences and experimentations.-
- We have a participative work culture.-
- The Company has enjoyed uninterrupted industrial peace always in our factories.-
- To ensure that our customers get the best value for their money. Towards this one aim, we constantly innovate and develop new technologies to produce products which are demonstrably superior



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