Associate

5 months ago


India CSC (Corporation Service Company) Full time

**Service Desk Associate**

**Location: Bangalore**

**Monday
- Friday(12-9pm)**

**Hybrid**

**Intro**:
The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You will be expected to deal with a high volume of tickets to the TechOps Centre using a variety of problem-solving techniques, while maintaining a high level of customer satisfaction. You will work as a member of the Global IT Organization, in a newly formed global IT Service team, reporting to the Service Delivery Manager. You will be expected to work using your own initiative but following Standard Operating Procedures and utilizing our internal knowledge base and be able to communicate effectively with other IT teams. This role sits within a Global office supporting a user base of 6000 across 38 offices and growing worldwide. Experienced IT practitioners with a customer focused individual who show the right “can-do” attitude and a voracious appetite for work in an exciting and vibrant team are Welcome for this Role.

**Some of the things you’ll be doing**:

- Providing support to all internal/external teams for tech/operational queries
- Work closely with Service Delivery, Internal Tech team, to Identify and get issues fixed by Product and Tech teams.
- Ability to find gaps, issues, or potential improvements in the system.
- You understand, investigate, and solve complex and challenging technical problems.
- Regularly track various metrics and KPIs associated with TechOps Center, adhering to defined SLA's and the ITIL best practices.
- Participate in on-call rotation basis, Rotational shift.
- Implement robust monitoring and alerting system and optimize for scale and performance.
- You ensure compliance with departmental policies (i.e., release management, IT security standards, incident & problem management) Responsible for debugging the reported issues and performing the root cause analysis Creating / Writing Service Desk Procedures and End User Manuals

**What technical skills, experience, and qualifications do you need?**
- A solid, energetic, flexible, and pragmatic teammate for the existing team that can cope with a rapidly changing circumstances in a dynamic environment
- Educational qualification: BE/ BTech/ MCA/ MTech
- ITIL certification or a willingness to undertake
- Experienced in support of Microsoft OS, Microsoft Office, Microsoft Exchange, Active Directory account management
- Knowledge of Network, AD, Messaging and Infra issues Troubleshooting
- A disciplined approach to implementation, support, and documentation
- Customer focused with a drive, motivation, and enthusiasm towards getting the job done and deliver a high-quality service
- Ability to work under pressure and tight deadlines
- A hands-on approach and can-do mentality with ability to deliver to commitments
- Self-starting and self-motivated and professional with ability to take on responsibility
- Result driven and are always looking for improvement opportunities
- Willingness to learn and continue to develop technical knowledge


  • Associate

    5 months ago


    India CSC (Corporation Service Company) Full time

    **Associate / Senior Associate** **Bangalore, Mumbai & Chennai** **[EMEA / Americas]** **[Remote/Hybrid]** **Position**: **Roles & Responsibilities**: - Knowledge of Loan Syndication or Loan - Reviewing and processing of Settlement Doc of Loan - Checking, processing Life cycle events such as Drawdown, Rollovers, RateSet, Paydown and others - Have a...

  • Associate

    5 months ago


    India Asian Venture Philanthropy Network Full time

    India Associate, Impact Investing **Associate**: **About AVPN**: AVPN is a unique funders’ network committed to building a vibrant and high-impact social investment community across Asia. AVPN’s mission is to catalyse the movement toward a more strategic, collaborative, and outcome-focused approach to social investing, ensuring that resources are...

  • Associate Payments

    5 months ago


    India CSC (Corporation Service Company) Full time

    **Associate** **Chennai** **APAC/EMEA** **Hybrid** **Intro**: We are looking for a Payments/Cash Management Associate to join our offices in Chennai. In this position you will play a key role in the growth of our Corporate Services business. The position Payment/Cash Management Associate will be supporting the Payment/Cash management team **What...

  • Senior Associate

    1 month ago


    india DHR Global Full time

    About DHR DHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world. For more than 30 years,...

  • Senior Associate

    1 month ago


    india DHR Global Full time

    About DHRDHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world.For more than 30 years,...

  • Senior Associate

    1 month ago


    india DHR Global Full time

    About DHR DHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world. For more than 30 years,...

  • Associate

    5 months ago


    India KP Group Full time

    Associate **Labour Law Compliance**: - Ensure adherence to local, state, and federal labour laws. - Update policies to align with legal changes. **Minimum Wages**: - Ensure compliance with minimum wage regulations. - Audit wage structures regularly. **Labour License Management**: - Manage the acquisition and renewal of labour licenses. - Maintain...


  • India OnProcess Full time

    **Vacancy Name** - Associate, Customer Service **Vacancy No** - VN882 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...

  • Sales Associate

    1 month ago


    India Intrans Electro Components Full time

    **INTRANS ELECTRO COMPONENTS PVT. LTD.**: **Sales Associate (Female )**: Qualification : MBA in Business Administration, Marketing, Sales, or related field Vacancy : 1

  • Patent Associate

    3 weeks ago


    India Angel and Genie Full time

    Our client is one of the leading IP Law firms in India with offices in Gurgaon, Bangalore, Mumbai, Chennai and Hyderabad. In terms of its practice, our client provides service across all aspects of Intellectual Property rights including patents, plant varieties, designs, trademarks, copyright, geographical indications trade secrets and related matters....

  • Patent Associate

    4 weeks ago


    india Angel and Genie Full time

    Our client is one of the leading IP Law firms in India with offices in Gurgaon, Bangalore, Mumbai, Chennai and Hyderabad. In terms of its practice, our client provides service across all aspects of Intellectual Property rights including patents, plant varieties, designs, trademarks, copyright, geographical indications trade secrets and related matters....

  • Research Associate

    3 weeks ago


    India Infiniti Research Ltd. Full time

    Job Title: Research AssociateInfiniti Research Ltd. is a leading market intelligence and business advisory consulting firm seeking a highly motivated and detail-oriented Research Associate to join our team.Key Responsibilities:Conduct comprehensive market research to analyze various industries and provide actionable insights.Develop and execute market...

  • Business Associate

    5 months ago


    India Boston Business Solutions Full time

    BPO - Business Associate BPO Voice process Telesales / Customer care openings: Minimum PUC/12/Diploma pass with average English and fluency in any of the south regional languages. Rotational shifts. Work in office Age 18 to 28 yrs.


  • India OnProcess Full time

    **Vacancy Name** - Customer Service Associate **Vacancy No** - VN934 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We're on a bit of a mission at OnProcess, part of Accenture. We are helping the world's service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity,...

  • Associate Producer

    4 months ago


    India Pearson Full time

    **Science Associate Producer JD** At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community...

  • Associate Recruiter

    1 month ago


    india Korn Ferry Full time

    **Job Description: Associate Recruiter****Location: Bangalore/Pune****Work Model: Hybrid (3 days Office)** Shift Timing: EMEA, US, APAC**** Relevant Experience: 2 to 4 yrs.**** Immediate Joiners or early joiners preferred** **Requirements of the role: Hands on IT skills Knowledge, Resume screening, good communication and positive attitude**We are seeking an...


  • india Singh Law Chambers LLP Full time

    About Singh Law Chambers LLP Singh Law Chambers LLP is a full-service law firm based in New Delhi, India with associate offices in different parts of India. Founded by the Managing Partner, Mr. Ajay Singh in the year 2006, the firm has proved its niche by providing effective legal advice and services to domestic, international clients and multinational...


  • India OnProcess Full time

    **Vacancy Name** - Customer Support Associate **Vacancy No** - VN866 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...


  • india CyberAssure Services (P) Ltd. Full time

    We are CyberAssure, a cyber security services team working on exciting areas within cyber world. We are looking for an associate to work with the CEO’s office and assist the CEO with day-to-day operational transactions, reporting, outreach and some research at times as well.  Broadly the job entails: 1)        Logistical transactions ...

  • Associate

    5 months ago


    India KP Group Full time

    Associate **Payroll Processing**: - Assist in the preparation and processing of regular and off-cycle payrolls. - Ensure accurate data entry of employee information, salary adjustments, deductions, and benefits. - Verify timesheets and attendance records for accuracy. **Compliance Support**: - Help maintain compliance with federal, state, and local...