Advisor, Cyber Security
6 months ago
**Calling all innovators - find your future at Fiserv.**
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Advisor, Cyber Security
**What does a great “Senior Solutions Delivery Engineer, TechLead - Windows” do?**
The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working from 2PM to 11PM (IST) shift for all 5 working days in a week.
**What you will do**:
- Lead cross-functional project teams to design and implement highly available Windows / Middleware /.NET infrastructures utilizing IIS,.NET, and other vendor-provided middleware solutions
- Build infrastructure and drive projects to improve the robustness of production systems
- Collaborate across business and technical disciplines to develop Infrastructure / System Engineering Designs for internally hosted solutions
- Be a primary infrastructure interface for business unit and operations teams throughout the project lifecycle
- Technical leadership for project-based assignments
- Provide technical documentation to Project and Operations teams as part of project deliverables
- Develop script for repeatable processes (PowerShell, Batch, etc.)
- Provide support for various internal IT projects
- Use the core infrastructure engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the infrastructure
- Partner with security engineers and develop plans and automation to respond to new risks and remediate security vulnerabilities aggressively and safely
- Perform other duties as required
**What you will need to have**:
- Experience utilizing a consultative approach while interacting with customers and appropriate representatives to analyze, validate, specify, verify, document, and manage the requirements
- Current, enterprise-class Infrastructure/System Engineering experience with Windows platforms running on Intel servers utilizing directly attached and SAN attached storage
- Experience designing, implementing, and managing solutions utilizing one or more of the following technologies:
- Windows Server
- .NET Framework
- Internet Information Server Middleware
- MS SQL
- PowerShell
- Active Directory Domains (accounts, groups, OUs, Group Policy)
- VMWare, VXRails, vRealize Orchestrator
- DNS
- Firewall rules and related troubleshooting
- Apigee, F5 LTM/GTM
- Proxy Technologies
- TLS\SSL Certificates and Cipher Suites
- Basic understanding of ITIL and change control/management processes
- Experience in script development (PowerShell, Batch, etc.)
- Experience with automated system builds and post-provisioning configuration management tools
- Working knowledge of networking protocols and components including TCP/IP, DNS, NFS
- Experience designing and implementing High Availability and Disaster Recovery solutions
- Possess troubleshooting/problem-solving skills
- Experience working on a matrix team consisting of a variety of Infrastructure Engineering groups, as well as Development groups and Client Relationship groups
- Ability to quickly learn new technologies required for accomplishing project goals
- Ability to produce high quality operational documentation, including Visio diagrams, high-level descriptions of the environment, as well as detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure
- Strong customer service skills with high level of professionalism, and ability to work with complex situations
- Proven ability to collaborate across multiple sites and geographic areas
- Must have the ability to simultaneously manage multiple projects or tasks
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work closely with Project Management to communicate status and identify risks to project timelines
- Keen attention to detail
**What would be great to have**:
- Willingness and capability to quickly learn new technologies required for accomplishing project goals
- Extensive troubleshooting and analytical thinking skills
- Capable of exercising discretion and independent judgment
- Experience with AWS and/or Azure cloud platforms
- Bachelor’s degree in Computer Science, Information Technology, or Business or equivalent degree is desirable
- Minimum 8+ years of experience as a Systems Engineer
- Minimum 2+ years of experience in a Technical Lead role
**Who We Are**:
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world
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