Customer Retention Process
6 months ago
**Role & Responsibilities**:
- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls.
**In hand Salary upto 30k (Depending on last drawn)**
**Age : 38 Years (Maximum)**
- Hsc fresher can apply
- Minimum 6 months of International customer service/ Sales, Upsell, Retention experience.
- Excellent English Communication needed.
- Available in rotational shift and rotational off.
- Ready to work in 24*7 Shift (any 9 hours of working)
**Perks and benefits**:
- Floor rewards and awards
- Unlimited Incentives
- Performance allowances
- Provident fund
- Mediclaim Insurance
**Hexaware location Boundaries**:
**1**. Ambernath - Ghatkopar (Central Line)
**2**. Thane - Panvel (Trans Harbour)
**3**. Vashi - Chembur (Harbour Line)
**Job Types**: Full-time, Fresher
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer Support: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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