Medicines Counter Assistant

**Customer Service**: Counter salespeople are often the first point of contact for customers. They should provide excellent customer service by greeting customers, answering questions, and offering assistance.

**Product Knowledge**: A good counter salesperson is knowledgeable about the products or services they are selling. They should be able to provide information about features, specifications, and pricing to help customers make informed decisions.

**Sales Skills**: While not as aggressive as some sales roles, counter salespeople still need to be able to persuade customers to make a purchase. This involves effective communication and interpersonal skills.

**Transaction Processing**: Counter salespeople handle transactions, including processing payments, issuing receipts, and providing change. They need to be comfortable using point-of-sale (POS) systems and handling cash.

**Inventory Management**: Keeping track of inventory, restocking shelves, and maintaining a well-organized sales area are often part of the responsibilities. This ensures that products are readily available for customers.

**Problem Solving**: Sometimes, customers may have issues or complaints. A counter salesperson should be able to address problems, resolve conflicts, or escalate issues to higher authorities when necessary.

**Upselling and Cross-selling**: Depending on the products or services, counter salespeople may have opportunities to upsell or cross-sell related items to increase the value of a customer's purchase.

**Maintaining Cleanliness**: Keeping the sales area clean and organized is important for creating a positive and inviting atmosphere for customers.

**Following Company Policies**: Adhering to company policies, such as return and exchange procedures, is crucial for maintaining consistency and customer satisfaction.

**Safety and Security**: Counter salespeople may also be responsible for ensuring the safety and security of the sales area, preventing theft or unauthorized activities.

**Salary**: ₹10,000.00 - ₹21,457.25 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gaya, Bihar: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8051000044