Tele Calling Executive

3 weeks ago


Lalpur Ranchi Jharkhand, India ANKURAM IVF Full time

Engage with potential patients and inquiries through phone calls to provide information on Ankuram IVF services, procedures, and facilities.
- Respond promptly to patient queries and schedule initial consultations, follow-ups, and treatment appointments.
- Maintain accurate patient records, documenting call details and updating patient information in the database.
- Conduct regular follow-up calls with patients, ensuring they are informed about their appointments, treatment schedules, and any other important details.
- Assist patients with basic questions about the IVF process and provide reassurance as needed, guiding them on next steps.
- Handle patient feedback professionally and escalate concerns to the appropriate departments for resolution.
- Collaborate with other departments, such as front office and operations, to ensure a seamless patient experience.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend only

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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