E-commerce Customer Support

3 weeks ago


Indore, India Ektarfa Garments Full time

**Only for Girls.**
**CALL us on
+91-XXXXXXXXXX
**Job Summary**
- Managing of the Returns and Refunds Process
- Coordinating with different courier partners, to get an update on the delivery status etc
- To manage all daily tasks and duties related to the process with strict compliance to guidelines.
- Help in creating customer surveys, segmentation & getting feedback to improve our processes, products and customer experience Desired Skills
- Excellent written and verbal communication skills.
- Must be Customer centric.
- Extreme dedication, sincerity and willingness to go the extra mile
- Excellent knowledge of basic computer skills.
- Previous experience in ecommerce, customer care, retail, BPO or KPO is preferred

Please Note
- We're not a BPO, KPO.
- We have only 1 shift: Morning shift (10 AM - 6 PM)
- We work Mondays to Saturdays. Sundays fixed OFF

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
- Call Center Occupations: 1 year (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX


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