Medical Receptionist

A medical receptionist plays a crucial role in the healthcare setting, providing administrative support and ensuring the smooth operation of the front desk in medical offices, clinics, or hospitals. Here is a detailed job profile for a medical receptionist:
Job Title:
Medical Receptionist

Job Summary:
A medical receptionist is responsible for managing the front desk operations of a medical facility. This includes greeting and checking in patients, scheduling appointments, handling phone calls, managing patient records, and assisting with billing and insurance processing. The role requires excellent communication, organizational skills, and a professional demeanor to create a positive experience for patients and visitors.

Key Responsibilities:Front Desk Operations:

- **Greeting Patients**: Welcome patients and visitors with a friendly demeanor, ensuring they feel comfortable and attended to.
- **Check-In/Check-Out**: Manage patient check-in and check-out processes, verifying and updating personal and insurance information.
- **Appointment Scheduling**: Schedule and confirm patient appointments, managing the physician's calendar and handling any changes or cancellations.

Communication:

- **Phone Handling**: Answer and direct phone calls, respond to inquiries, and relay messages to appropriate staff members.

Administrative Support:

- **Patient Records**: Maintain and update patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- **Billing and Insurance**: Assist with billing processes, verify insurance coverage, process payments, and handle related queries.
- **Documentation**: Prepare and manage correspondence, forms, and reports as needed.

Education and Experience:

- **High School Diploma or Equivalent**: Required and GNM completed
- **Medical Office Experience**: Preferred, with familiarity with medical terminology, billing, and insurance procedures
- **Certification**: Certification as a Medical Receptionist or Administrative Assistant is an advantage.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person