Iga Pm

**Job Information**:
Industry
- TechnologyCity
- NoidaState/Province
- Uttar PradeshCountry
- IndiaZip/Postal Code
- 201301**Primary Responsibilities**:

- Manage Identity & Access Management (IAM) Development / sustenance projects
- Plan and schedule activities to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization
- Facilitate requirement gathering, risk assessment, finalization of technical specifications
- Monitoring project status during the course of periodic project review meetings.
- Execute and ensure the effectiveness of the IAM program for client’s global IT environment
- Work with the Clients IAM team to coordinate the execution of program activities
- Lead quality control and quality assurance activities
- Accountable for service delivery performance, meeting customer expectations, and driving future demand
- Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
- Strong operational and project/process management skills - able to plan and execute tasks, manage operational expectations and risks appropriately

**Requirements**:
**Required Skills**:

- Expert-level experience managing customer communications, escalations, service levels and incidents for medium to large IAM product implementation
- Strong knowledge of IAM and security concepts and principles
- Good balance of commercial and strong people leadership with ability to develop a professional, high performing and motivated team who are focused on delivering excellent client outcomes
- Demonstrated experience working in large, complex systems environments.
- Knowledge of metric-based Service Level Agreement reporting.
- Knowledge of Root Cause Analysis and Problem Management techniques.
- Must understand the overall system life cycle and understand how to drive a project to successful conclusion.
- Extensive experience in global team coordination, as well as experience mentoring less experienced technical staff
- Ability to communicate effectively with both technical and non-technical team members and management.
- Must be a team player.
- Strong business analysis and requirements gathering skills
- Exposure to process engineering and implementation design
- Have knowledge of IAM domain and functional knowledge of IAM products - SailPoint & Saviynt

**Desired Skills/Experience**:

- Exclusive experience with IAM projects
- Experience with both Support/Development Projects
- Agile Experience is preferred