Ledger Sme

7 months ago

Mumbai Maharashtra, India M&G plc Full time

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

The Lead role is of 10-13 years experienced colleague for managing and doing oversight of the Accounting Ledgers and CFT Support Teams and managing the platform service and small change for multiple stakeholders across the business. You will foster strong working partnerships with your stakeholders and work with the CFT senior management team to drive change and service improvements in line with the business strategy. You will work closely with stakeholders, CFT Portfolio Leads and Head of CFT Platforms to deliver seamless transitions into service under full governance and will play a leading role in the integration of CFT systems across the business.

Primary Key Responsibilities (Top 3-5 KRA)
- Work with different teams across Technology - identifying, refining, and delivering more automated processes that improve efficiency and add capability and value to the business.
- Drive the best use of our strategic technology with our stakeholders in conjunction with the CFT Portfolio Leads and Head of CFT Platforms.
- Ensure teams are right-sized and TCO targets met for software across the platform in conjunction with the Head of CFT Platforms.
- Ensure key processes and controls are in place, fully documented and operate with enough cover to give assurance of system availability to meet deadlines and business demands including management of regression testing to ensure functionality is maintained following regular patching and upgrade cycles across the platform.
- Manage the service and small change within the Ledger and reconciliation platform eg Infor SUN, Broadridge Revport, Oracle Fusion Cloud (must have), Peoplesoft, Docusign.
- Ensure regular service reviews are held with vendors and partners
- Ensure the maintenance of accurate records, filing and audit trail of activities undertaken and compliance with all internal PAR and audit requests.
- Work with external Audit to manage the pipeline of requests and responses in a timely manner.
- Ensure a consistently high-quality level of service and support is provided to CFT stakeholders
- Help to lead system and process improvements and upgrades to existing products working with the wider IT and security teams and our stakeholders across CFT. This will include leadership of the prioritisation process for development work on the Ledger systems and reconciliation platforms, ensuring upcoming work is pushed through the front door process where required.

Additional Responsibilities:

- Ensure that established M&G SDLC practices are followed across the platform - including the use of appropriate tools to support version control and requirement traceability (e.g. DevOps, JIRA, segregation of duties)
- Proactively look for opportunities to make enhancements and improvements to current CFT Ledger and reconciliation systems and processes, reporting and data analytics capabilities to drive increased efficiency and productivity across CFT

Key Stakeholder Management

Internal
- UK Finance Accounting
- UK Finance Actuarial
- UK Corporate Functions technology

External
- Software Suppliers
- External Consultants

We live by four behaviours at M&G Global Services and we ask all our employees to:

- Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
- Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
- Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
- Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things

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