Sales Coordinator
3 weeks ago
**Responsibilities**
- Managing the lead qualification, tracking and dissemination process.
- Assess customer needs, evaluate customer satisfaction and optimize customer services
- Follow up of leads and lead management in an effective method.
- Manage CRM systems and develop metrics to measure customer service success
- Communicate with clients directly and resolve any customer issues
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Ensure the adequacy of sales-related import & export orders and coordination
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present back end reports
- Ensure adherence to laws and policies
**Requirements and skills**
- Experience as a sales coordinator or in other administrative positions will be considered a plus; Talented freshers are also welcome.
- Good computer skills (MS Office)
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
- **Job Location is based out at cochin**_
- **PERKS & BENEFITS - Attracting Incentives**_
- BA/MBA in business administration or relevant field; certification in sales or marketing will be an asset
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Day range:
- Weekend availability
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Performance bonus
Ability to commute/relocate:
- Kollam, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
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