Quality & Compliance Assurance Officer

3 weeks ago


Mohali, India Dadson logistics INC Full time

**Job Summary**

Manage the backend department's compliance. Ensure all customers meet company compliance standards including: Contracts, customer packets, ratings, insurance certificates, Operating authority, W-9’s, contact information, payables & receivables information along with other areas of compliance and accounting. Maintain accurate records and implement alert tracking system to ensure all customers are compliant.

**Essential Duties And Responsibilities**
- Responsible for developing and implementing policies and procedures to mitigate compliance risks for the company
- Create and manage effective action plans in response to audit discoveries and compliance violations.
- Use independent judgement while reviewing contracts to determine approval.
- Manage customer compliance plan
- Maintain customer data accuracy in the worksheets with all relevant information
- Manage invoices and following up with the clients.
- Create Corrective Action Plans for non-compliant customers
- Work with the upper management to discuss any issues or concerns regarding compliance.

**Additional Responsibilities**

The requirements listed below represent the knowledge, skill, and/or ability required to perform each essential duty
- Excellent verbal and written skills.
- Excellent problem solving and resolution skills.
- Ability to work under pressure situations.
- Ability to multi-task.
- Detail oriented.

**Qualifications**
- Ability to make decisions with limited supervision
- Excellent phone etiquette
- Excellent verbal communication skills
- Punctual
- Able to work with minimum supervision
- Should be customer service driven
- Working knowledge of Microsoft Office (Word, Excel, Outlook, Access and PowerPoint)
- Able to multi-task
- Professional appearance

**Education And/or Experience Required**
College degree required

**Job Types**: Full-time, Fresher

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Paid sick time

Schedule:

- Night shift

**Education**:

- Bachelor's (required)

Shift availability:

- Night Shift (required)

Ability to Commute:

- Mohali, Punjab (required)

Work Location: In person

Expected Start Date: 11/03/2024



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