Female Telecaller Intern

1 week ago

Jaipur Rajasthan, India Nexus Jobs Full time

**Company Overview**

**Job Overview**

**Qualifications and Skills**
- Must have excellent communication skills (Mandatory skill), both verbal and written, to effectively engage with clients and resolve their queries.
- Must possess strong customer service capabilities (Mandatory skill) to ensure a high level of client satisfaction.
- Proficient in phone etiquette (Mandatory skill) to maintain professionalism during calls.
- Demonstrated sales skills to effectively pitch our services to potential clients.
- Strong listening skills to accurately understand and address customer needs.
- Problem-solving abilities to quickly and efficiently resolve customer issues.
- Effective time management skills to handle multiple tasks and meet deadlines.
- Attention to detail to ensure accuracy in data collection and client interactions.

**Roles and Responsibilities**
- Manage both inbound and outbound calls to clients in a timely manner.
- Identify customer needs and offer appropriate solutions to maintain client satisfaction.
- Generate leads and maintain client relationships through regular follow-up calls.
- Accurately document all interactions and maintain customer records in database systems.
- Work closely with the sales and marketing teams to achieve monthly targets.
- Provide accurate and complete information about the company's services to potential clients.
- Participate in training and development sessions to improve service quality.
- Handle customer complaints and provide suitable solutions to enhance customer experience.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Temporary, Freelance
Contract length: 12 months

**Education**:

- Diploma (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 25% (required)

Work Location: In person

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