Csa(Any Graduate)
3 weeks ago
**Job description**
**PURPOSE OF POSITION**
**PRIMARY DUTIES AND RESPONSIBILITIES**
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their products.
- Provide information including Delivery time and other queries related to the product.
- Fulfill invoice requests on purchased products.
**ELIGIBILITY-**
- Should have a minimum of 6 months of experience in BPO. Freshers were also considered.
- Should be proficient/fluent in spoken and written English & Hindi
- All agents to be cross-skilled to manage all channel interactions
**WORK CULTURE-**
- Work from the office (Gurgaon Location)
- 6 days a week with 1 rotational off
**Please be ready for interview on Saturday.**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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