CRM Trainee

**Job Title**: CRM Trainee
**Location**: Bhubaneswar, Odisha
**Company**: Swain Aluminium Private Limited
**Position Type**: Full-Time
**Salary**: ₹12,000 to ₹15,000 per month

**Job Overview**:
**Key Responsibilities**:

- **Customer Interaction Support**:

- **CRM System Assistance**:
Maintain and update customer records in the CRM system, ensuring accurate and up-to-date data.
- **Reporting and Data Analysis**:
Assist in generating CRM reports, analyzing customer data, and providing insights to improve customer engagement.Aid the sales team with lead management, follow-up activities, and organizing marketing campaigns or outreach programs.Help build and sustain strong customer relationships, gather feedback to improve service quality, and contribute to customer retention efforts.Participate in training to further develop CRM expertise and stay updated on industry trends and CRM tools.**Qualifications**:

- **Sales and Marketing Support**:

- **Customer Relationship Management**:

- **Learning and Development**:

- **Education**: Bachelor’s degree in Business Administration, Marketing, or a related field.
- **Languages**: Must be fluent in **Telugu, Hindi, English, and Odia**.
- **Experience**:

- **2 years of relevant experience** in customer service, CRM, or related fields.
- Fresh graduates with strong potential are also welcome to apply.
- **Skills**:

- Strong communication and interpersonal skills.
- Familiarity with CRM software and Microsoft Office Suite.
- Excellent organizational skills and ability to multitask effectively.

**Additional Details**:

- **Job Type**: Full-time, Permanent
- **Salary**: ₹12,000 to ₹15,000 per month

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person