Front Desk Receptionist
2 weeks ago
**Position Overview**:
**Responsibilities**:
- Greet and welcome visitors, parents, and guests in a friendly and courteous manner.
- Act as the primary point of contact for all inquiries, providing accurate information and resolving queries effectively.
- Handle incoming calls, directing them to the appropriate departments or individuals.
- Maintain a neat and organized front desk area, creating a welcoming environment for visitors.
- Assist with administrative tasks such as data entry, maintaining records, and updating relevant information.
- Coordinate appointments and meetings for school staff and visitors.
- Manage and distribute incoming and outgoing correspondence.
- Collaborate closely with other departments to ensure efficient communication and resolution of inquiries.
- Provide support during school events, including managing registrations and assisting with event logistics.
- Ensure compliance with security protocols by verifying the identity of visitors and issuing visitor passes when necessary.
- Address and manage any concerns or complaints with professionalism and empathy.
- Uphold the school's reputation by consistently demonstrating excellent customer service skills.
**Qualifications**:
- Strong verbal and written communication skills.
- Ability to remain calm and composed under pressure.
- Exceptional interpersonal skills and a friendly demeanor.
- Attention to detail and organizational skills are essential.
- Prior experience in an educational institution or similar setting is a plus.
- Basic knowledge of administrative procedures and office equipment.
- High school diploma or equivalent; additional education in hospitality or customer service is a plus.
**Why Join Us**:
This is an excellent opportunity for a motivated individual to contribute to the success of our school by creating a positive first impression and ensuring outstanding interactions with parents, visitors, and staff. As the Front Desk Executive, you will play a crucial role in shaping the school's reputation and building strong relationships with our community.
**Job Types**: Full-time, Permanent
**Salary**: ₹22,000.00 - ₹26,000.00 per month
**Benefits**:
- Provident Fund
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Front desk: 1 year (preferred)
- receptionist: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9172823906
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