Opd Executive

Location: Sangolda, Goa
Salary upto Rs. 18000/- per month
Experience: 2 years
Education: Graduate
**Able to travel to Mumbai for training for **the **initial few days**

**Purpose of Job**:

- To assist/guide patients in consultation with the doctors
- To ensure consultation with the clients is provided per ISO standards
- To give on-the-job training to new joiners
- To ensure 100% satisfaction of the patients/clients

KRAs’
- To Ensure an increase in patient footfalls by 10% over last year.
- To train at least one staff.
- Visit other units for on-the-job training minimum 10-30 days in a year.

**Duties and Responsibilities**:

- Responsible for attending new / follow-up patients coming to consult doctors.
- Attending and responding to phone calls as per ISO standards
- Organizing the case cards/files as per ISO standards.
- Responsible for organizing the Doctor's cabin and providing support of resources to all doctors during their OPD.
- Providing detailed information to patients about the products, facilities, and services and up selling them.
- Providing Information about the products, facilities, and services to the patients.
- Daily updating the Exec. / Sr. Officer for any constraints/issues/feedback.
- Imparting and undergoing training as per company policies.
- Adherence to company policies at all times
- To take regular feedback from guests/patients followed by necessary corrective/preventive actions; if any.
- Ensure to make follow-up patients’ Phone calls regularly.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Flexible shift
- Morning shift

Expected Start Date: 15/05/2023
- Health insurance