Operations Executive

2 months ago


Bengaluru, India Metromax Group Full time

Designation - Operations Support Executive

Work Experience - Fresher to 5 years

Work timing -8 am to 5 PM EST / CST / PST as per client requirement (India night shift)

Working Days - 5 Days Location -Work from Office in Bangalore / Limited positions open for Work from Home as well

Reporting to - Process ManagerImmediate joiners preferred.

**Role Description**
- Inbound International Voice BPO role
- Its in Logistics Domain. The role will require interaction with US based customers / End users and managing their business needs.
- The role will require working knowledge of typing/maintaining basic reports in Excel
- Good Spoken English skills to interact with clients / end users
- Proven customer service skills that support robust and loyal relations
- Good math skills to organize load efficiency while not exceeding legal limitations.
- Proven Critical-thinking skills with the ability to take and give critical feedback.
- Must be self-motivated and able to manage the stress and demands of the role.
- Creative problem-solving incoming answering calls describing our service to potential clients (adding value during conversation) Role Requirements
- Great Spoken English Communication skills
- Previous international voice customer support experience preferable
- Ready to work in EST / CST / PST as per client requirements
- Basic Computer skills in Microsoft Office and Excel
- Familiar with Outlook, MS teams etc.

**Role Requirements**
- Great Spoken English Communication skills
- Previous international voice customer support experience preferable
- Ready to work in EST / CST / PST as per client requirements
- Basic Computer skills in Microsoft Office and Excel
- Familiar with Outlook, MS teams etc

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Rate your Communication skills on a Scale of 10.
- Are you willing to work in rotational shifts?

Work Location: In person

**Speak with the employer**
+91 9743881433
Application Deadline: 08/09/2023
Expected Start Date: 11/09/2023



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