Data Entry Operator

2 weeks ago


Tamil Nadu, India DHL Full time

Customer satisfaction - Customer retention Customers - Maintain good working relationships, Co-ordination, and communication Warehouse Manager - Assist to meet performance targets - Together with warehouse manager participate in problem solving and trouble shoot process improvement process Vender (warehouse provider, suppliers) - Ensure all service provided meet DHL’s requirement Ground handling - Ensure proper and correct data entry of parts/goods is done. Area Operations staff at all levels - Daily working process review, discussion Supervision of Operations - Organise appropriate shifts and manning levels to meet business requirements. - Ensure outbound stock is dispatched in system in the quickest, most efficient manner possible. - Ensure accurate data entry of all outbound shipments.

Adherence to customer’s SOP - Ensure that the SOPs are being followed and adhered to by warehouse. - Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance - Ensure safe working practices and environment within the shift. - Participate in DESC quality policy and initiatives e.g. ISO accreditation.

Skills - Software skills (Word, Excel, PowerPoint, etc.) - Communication skills (English/Local Language), spoken and written - WMS (Warehouse Management System) skills - Minimum 2 years Warehousing experience, Minimum 1 year in SPL environment, - Minimum 2 years experience in working on Warehouse Management Systems/ERP module like SAP, Oracle, etc - Minimum 3 years experience in working and accomplishing tasks within a cross-functional/matrix type organization Bachelors Degree level


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